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Utility Warns Hispanic Neighborhoods of Scam

Callers impersonating SDG&E employees demand electric bill balances from prepaid credit cards.

From SDG&E --

San Diego Gas & Electric is alerting customers to be aware of an ongoing wire fraud that has been targeting SDG&E customers in Hispanic neighborhoods.

Reports indicate that individuals are misrepresenting themselves as utility employees by calling customers and threatening to turn off electric and gas service if an immediate payment is not made.

Customers are instructed to purchase a pre-pay credit card, and are directed to another phone number where information is then obtained from the card and the cash value is then removed.

SDG&E wants to warn individuals and businesses of this fraud in an effort to prevent them from becoming potential victims. The company assures customers that SDG&E does not proactively contact them and ask for credit card information over the phone, and SDG&E customers should not provide any financial information by phone unless they have initiated the conversation.

If customers receive a phone call that makes them feel uncomfortable, and they know they have an outstanding balance that needs to be resolved, they should hang up and call SDG&E directly at 1-800-411-7343.

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